The items provided by are brand new and guaranteed to be free of defects. They are the same as the traditional trade, from all listed publishers and vendors.

Most orders are processed within 12 hours. If you wish to cancel your order for any reason, please email us at “” as soon as possible.

Our policy lasts 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

Return and Refund:

We are only able to accept returns and refunds if the product is faulty or an error on our part if the product ordered is not the one received.

In this case, the buyer must send proof of defect to (with instructions and photos) as well as present us with a receipt or proof of purchase.

To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging (cellophane/bubble wrap and the corresponding invoices).

Many types of products cannot be returned: gift cards and downloadable software.


We will also inform you of our decision on whether to approve or reject your claim.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method.

The buyer is responsible for the return shipping costs.


If you have not received your refund:


Please check your bank account again first.

Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.

If after completing all of these steps you have still not received your refund, please contact us at


We will only replace an item if it is faulty or damaged.

The buyer is responsible for the return shipping costs.


Depending on where you live, the time it takes to receive your exchanged product may vary.

Articles on sale

Only regular priced items can be refunded.